Technical Knowledge

Operation of Windows and/or Macintosh PC Operating Systems.

Extensive knowledge of the internet and web-based applications.

Operation of some Linux and Unix Systems.

Languages: C, C++, Basic, HTML, some knowledge of Visual Basic.

Applications:
Mathematical Publishing/Editing: Latex, Latex2e, WinEdt, GIMP, Matlab.
Microsoft: Excel, Word, PowerPoint, Front page, Publisher, Internet Explorer, Outlook, Access, WinFax Pro, FoxPro, Works, Photo Editor.
Other: Netscape, Paint Shop Pro, Dreamweaver, Adobe Photoshop, Adobe Reader and Adobe Distiller, Lotus (Database utilities), ClarisWorks, some Macromedia Flash.

Passed Kent State's Secretarial exam for Word Processing and Typing.
My typing speed is 65 WPM.

Work Experience

August 2005 - August 2006                Big Yellow Box, by Crayola             Easton, PA

Independent Consultant

n     Conducted in home parties showcasing craft products created by Crayola geared towards children ages 3 to 103.

n     Attended Regional Meeting in Chicago in 2006. Guest speaker was Sue Rusch.

October 2001 - Present                ICM/Mathematics Dept             Kent State U., OH

Office Systems Specialist/Graduate Secretary/Editor

n     Editing for ETNA online journal and copyright tracking.

n     Learned, and now mastering usage of Latex/Latex2e publishing software to create tests, articles, publications, and books. I now train others in using Latex to create assignment papers and editing existing papers and books.

n    Completed a 6 chapter book authored by University Professor Dr. Richard S. Varga., titled Gerschgorin and his circles, typed in Latex.

n     Learning figure editing programs which relate to mathematical graphs and figures. Two of the programs I am currently using are GIMP and Matlab.

n     Managing forms and contracts, which requires extensive knowledge of policies and procedures from the graduate manual. This also requires confidentiality and privacy.

n     Enhanced the design layout of the Undergraduate Brochure to ensure accuracy, as well as saving costs by being able to print the brochure from our own office printer instead of ordering them from the print shop.

n     Created a Graduate Program 3 fold brochure which could be distributed at the main office as a "Quick-glance" guide to the programs available to someone searching for a program beyond a Bachelor's.

n     Created a Mathematical Careers booklet to present the possibilities that Mathematics graduates have available to them today. This required using whatever means and resources available to print high quality graphics, in color, in a 2 sided booklet format, that was easy to print in our own office, as well as being attractive enough to hand out to potential students at workshops.

n     Working with web masters on the graduate portion of web pages to maintain accurate information for graduate students to utilize. I am currently working with a program designed by Kent State University to upload web pages to the main Departmental site, in order to improve the current website and enhance graduate information handling.

n     Maintaining ETNA webpage for publication of Electronic Journals. I am involved of the publication of Volumes 13 and on to the current site. This requires usage of Latex, Unix and Adobe Distiller to create readable versions of Mathematical articles for ICM.

n     Creating and maintaining portion of my own webpage to keep graduates in the department informed. This is also a central place for students to download their own forms and find links to information that they need.

n     Creating and maintaining graduate portion of Math Department website.

n     Creating and maintaining spreadsheets and databases to track numerous tasks, such as the ICM budget, graduate applications, admissions records, graduate program inquiries, graduate budgets, and graduation requirements.

n     Performing typical office duties including: distributing mail, answering/filtering phone calls, stocking supplies, copying, faxing, typing, taking meeting minutes, and supervising graduate students' daily duties.

April 2001 - October 2001                Math/CS Dept             Kent State U, OH

Office Assistant

n     Maintained information about graduate students, organized assistantship budget and managed contract completion.

n     Used Microsoft PC applications to enter and maintain information regarding departmental budget.

n     Obtained knowledge of Kent State procedures and proper handling of paperwork.

n     Performed typical office duties including: distributing mail, answering/filtering phone calls, stocking supplies, copying, faxing, typing, taking meeting minutes.

July 1997-Sept 1997, Dec 1997-April 2001               ECRM                    Warrensville Hts, OH

Meeting Logistics Coordinator

n     Worked directly with CEO to organize details of conference schedules.

n     Arranged meetings between 60+ manufacturing executives and 60+ buyers at each conference held around the U.S. for 44 conferences.

n     Authorized requests from 120+ companies per conference (approx 14-20 conferences/year).

n     Aided Travel arrangements for Retail companies to and from conferences.

n     Arranged special 'out-of-conference' meetings for major retail and manufacturing companies.

n     Worked directly with systems and CEO on design and creation of new scheduling software.

n     Aided CFO with budget duties and spreadsheet maintenance.

n     Utilized various Microsoft applications (FoxPro) to record and organize meetings and products for each company.

n     Trained others on various computer applications and scheduling.

n     Created numerous User Manuals for various applications and office procedures.

n     Managed temporary help at conferences, delegated work as needed.

n     Created and maintained Web pages for www.ecrm-online.com. Designed original framework for customer category management online.

n     Created standardized processes (manual and automated) that are still utilized in the company.

n     Performed typical office/secretarial duties and helped maintain office.

Sept 1997 – Dec 1997            Alside Window Co.      Cuyahoga Fls., OH

Customer Service Representative

n     Managed 8+ direct warehouse accounts.

n     Maintained and tracked information in their database.

n     Developed relationships with warehouses through attentive problem solving and timely response to inquiries.

n     Acquired extensive knowledge of Alside windows and their maintenance.

Jan 1997 – June 1997              Fitworks                                  Stow, OH

Receptionist

n     Checked identity of members and greeted new visitors.

n     Entered and updated information in Fitworks computer program.

n     General office duties included: filtering phone calls, copying, faxing.

n     Supervised Day Care during lunch hours. 

n     Exercised customer relations, and maintained friendly, helpful atmosphere at front desk.

July 1994 – Sept 1994             Portage Psychological Assoc. Ravenna, OH 

Psychological Assistant

n     Organized/Re-organized patient records – required confidentiality.

n     Organized statistical tests and documented where they were located.

n     Created spreadsheet to track statistical tests.

June 1993 – June 1994            Universal Electronics                 Kent, OH

Customer Service Representative

n     Required extensive technical knowledge on the usage and service of Universal Remotes.

n     Serviced Customers on phone and answered questions/complaints.

n     Prompted marketing info from customers, entered info into computer system.

n     Trained others on usage of product (remote control) and phone candor.

n     Created informational sheets for use in training new employees.

Sept 1992 – May 1993            Math/CS Dept              Kent State U., OH

Student Office Worker

n     Typical office duties included: typing, copying, filing, stocking supplies, making coffee, distributing mail.

n     Technical Experience: Lotus Databases, Canon and Hewlett Packard Printers and Copiers.

n     Interacted with 200+ people of various accents and ethnicities.

July-August of 1990,91,92       IFSMACSE Program    Kent State U., OH

Office Assistant

n     Used Macintosh computer to track information, design flyers, and create spreadsheets.

n     Managed set-up, shut-down, and storage of program and supplies.

n     Established system for tracking Library books.

n     Managed distribution of mail and information.

n     Assisted math class on new solution to quadratic equation.

Education

2006 - 2006    American Intercontinental University – Graduate School           Atlanta, GA

n     Master of Business Administration - Organizational Psychology

n     Advisor: Ms. Shedric D. Williba

n     Cumulative GPA: 3.88

2003 - 2005    Kent State University – Graduate School           Kent, OH

n     Admitted to the School Psychology Graduate Program in the College of Education.

n     Master of Education - School Psychology

n     Advisor: Dr. Caven S. Mcloughlin

n     Graduate GPA: 3.667

2001 - 2003    Kent State University – Post Undergrad           Kent, OH

n     Continuing studies in Psychology to supplement my current Bachelor's as well as refresh my research and study habits.

n     Expanding knowledge in computers and design to compliment my interest in Web Design

1992 - 1996       Kent State University – Undergraduate            Kent, OH

n     Bachelor of Arts - Psychology

n     Minor - Information Systems

n     Undergraduate Research:

n     Dr. Riccio (Hippocampal Lesions) - Psychology

n     Dr. Newberry (The Affects of Stress on Health) - Psychology

n     Final GPA: 3.275

1988 - 1992       Kent Roosevelt High School                          Kent, OH

n     College Prep Studies

n     Concert Band 1988-89, Wind Symphony 1989-1992, Section Leader (percussion section) 1991-1992, Pit Percussion 1990-1991

n     Clubs: Amateur Radio club, Amnesty International

n     Sports: Track 1991, High School Gymnastics 1991

Interests and Life Experience

Gymnastics/Ballet/Jazz - H&H gymnastics team in Ravenna, OH from 1978-1992, ballet instructor/gym spotter for H&H gymnastics in the Fall of 1992.

Roller Skating: Road, Speed and Artistic - Started in 1975, Competed in Artistic skating until 1981 at Massillon Skating Rink, Speed Skating on Moon-Glo local team in Kent, Ohio from 1986-1993, Competed on NEO Speed team in 1990-91. Assistant coach with Michael Tackett (Head Coach) from 1992-1993 at Moon-Glo.

Softball (Kent Parks/Rec, Kent State Math Dept.), rock climbing, belly dancing.

Web design, computers, graphic design.

Drawing, painting, interior design, photography.

Neighborhood events, community volunteering, backyard parties, barbeques, campfires.

Books, book collecting, children's book clubs, writing stories, blogging, creating books of memories.